Are you an experienced Treatment Coordinator who has a passion for providing excellent customer service and holistic dental care? Come work with our committed and caring dental team at Dentistry At Its Finest, where we’re dedicated to providing our patients the best possible dental care in a fun and comfortable atmosphere. We are looking for a detail-oriented and highly organized Dental Treatment Coordinator to improve our patients’ experiences through effective and caring financial coordination and top-notch patient care.
JOB DUTIES FOR OUR TREATMENT COORDINATOR:
- Financial Awareness: Exhibit a thorough awareness of the expenses associated with dental care, the advantages of insurance, and available financing options. Give patients accurate and comprehensible financial information.
- Dental Insurance Expertise: Understand and manage different Dental Insurance policies and alternatives. Help patients comprehend their benefits, and effectively handle insurance claims and pre-authorizations.
- Patient Financing: Manage and coordinate patient financing options, which may include creating financial agreements, handling credit applications, and providing flexible payment plans to guarantee that dental care is accessible.
- Financial Reporting: Create and evaluate financial reports about patient accounts, payment plans, and insurance claims. Accurate financial summaries must be given to the management team.
- Effective Communication: Demonstrate outstanding interpersonal and phone communication skills to establish connection with patients and guarantee a great patient experience. Interact with patients in a kind and professional manner.
- Treatment Coordination: Explain payment plans and make sure patients comprehend advanced and holistic dental treatments.
- Schedule Optimization: Optimize the number of patient visits by maintaining a highly efficient appointment schedule.
- Constant Patient Follow-Ups: Remind patients of dental appointments, and discuss treatment plans and financing options frequently through calls. Make sure that all questions and concerns from patients are handled immediately and expertly.
Apply today!
QUALIFICATIONS & SKILLS:
- Prior Experience: Having a previous experience as a Treatment Coordinator — minimum of 3 years of experience in dental treatment planning.
- Certification and Training Experience: Additional certifications or training in dental administration or related professions.
- Financial Acumen: Extensive knowledge of financial procedures, such as insurance claims, payment plans, and patient financing.
- Insurance Expertise: Thorough understanding of the various dental insurance providers and their guidelines.
- Communication Skills: Excellent communication skills both in person and over the phone, with a kind and professional manner.
- Customer Service Orientation: Putting the needs of the patient first and striving to give them exceptional service.
- Organizational Skills: Capability to accurately and efficiently manage a variety of responsibilities, including keeping detailed patient records.
- Proficiency with Google Sheets: Able to track and evaluate sales performance with Google Sheets.
- Team Player: Having a collaborative mindset and the capacity to function well in a group setting.
WHAT WE OFFER:
- Guidance and Training: Collaborate with our regional manager, who will offer guidance and training.
- Growth Opportunities: Opportunities for personal and career growth.
Work Location: In person
